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Privacy Policy

Effective October 3, 2026 · Updated to cover the AI assistant and connected AI apps

This Privacy Policy explains what information GunCollector LLC ("we," "us," or "our") collects when you use GunCollector (the "Service"), how we use it, and the choices you have. It should be read together with our Terms of Service.

1. Information We Collect

Account information: your email address and authentication details, handled through our identity provider (Amazon Cognito), plus basic profile info if you sign in with Google or Apple. If you use Sign in with Apple and choose to hide your email, we receive an Apple relay address instead of your real one.

Inventory data you provide: the firearms, ammunition, accessories, maintenance records, range trips, and any photos or notes you choose to enter into your account. This is the core content of the Service and is visible only to you.

Usage data: basic technical information such as browser type, device type, and general usage patterns within the app, collected to help us diagnose problems and improve the Service.

Photos and camera: the web app and the mobile apps use your camera or photo library only when you choose to photograph or add a picture. The mobile apps remove location metadata (GPS coordinates) from every photo on your device before it is uploaded. Photos you submit for identification or serial-number reading are processed by Amazon Web Services on our behalf.

Mobile app information: if you allow notifications, the iPhone or Android app registers a push-notification token with Apple or Google and stores it with your account so we can send reminders such as cleaning due dates. The mobile apps also send crash reports to our crash-reporting provider, Sentry. Crash reports contain technical details about the error and your device, not your account or inventory; identifiers such as serial numbers and email addresses are removed before a report leaves your device. Sentry derives an approximate location (country, region, or city) from the IP address a report is sent from. We do not collect precise location, and the apps do not request location permission.

2. How We Use Information

We use the information above to operate and provide the Service to you (for example, authenticating you and displaying your inventory), to communicate with you about your account, to maintain security and prevent abuse, and to fix bugs and improve the Service over time. We do not use your firearms inventory data for advertising, and we do not sell your personal information.

3. How Information Is Stored & Shared

Your data is stored using Amazon Web Services (AWS) infrastructure, including Cognito for authentication. We share information with service providers only to the extent needed to run the Service — our cloud hosting provider (AWS), our crash-reporting provider (Sentry), Apple and Google for delivering push notifications, and Brave Search and YouTube for the web searches described in section 4 — and we require those providers to protect your data. We do not sell your data to third parties, and we do not share your inventory data with advertisers, data brokers, or law enforcement except where required by valid legal process.

4. AI Features

Ask GunCollector (the in-app assistant). If the assistant is turned on for your account, the messages you type or dictate, any files you attach, and the parts of your collection needed to answer are sent to an AI model (Anthropic’s Claude, run for us by Amazon Web Services on Amazon Bedrock in the United States) to produce a reply. Under AWS’s data protection terms, your content is not shared with the model’s developer. The assistant never changes your records without your confirmation. Dictation on the mobile apps is turned into text on your device; no audio is sent to us.

Web lookups. When the assistant (or our nightly product-research job) looks up manufacturer information, we send search terms such as a product name to Brave Search (and, for how-to videos, YouTube) and fetch pages from manufacturer websites. Those requests never include your account details or your collection records.

AI apps you connect (Claude, Claude Code and similar). You can connect GunCollector to an AI app you use. Before anything is connected, we show you which app is asking and what it will be able to do, and you choose whether to allow it. Once connected, the app can read the records it needs to answer you — which can include serial numbers, values and storage locations — and, with your approval, change them. Whatever a connected app reads leaves GunCollector and is handled by that app and its AI provider under their own privacy policies and your settings with them. We don’t receive your conversations with that app. You can see and disconnect connected apps at any time in Settings → Connected apps; disconnecting stops access immediately, and changing your password disconnects every app.

What we keep. Assistant conversations are kept until you delete them (on the Free plan, for 30 days). Files you attach are deleted after 7 days. A record of changes you confirmed through the assistant or a connected app is kept for one year. For connected apps we log which tool was used, when, and whether it worked — never the question or the values involved — for 90 days. Ratings you give assistant replies are kept to improve it. Deleting your account deletes all of this.

5. Data Security

We use industry-standard measures — including encrypted connections (HTTPS) and Cognito's Secure Remote Password protocol for authentication, so your password is never transmitted in plain text — to protect your information. No system is perfectly secure, and we can't guarantee absolute security, but we work to protect your data against unauthorized access, alteration, or loss.

The mobile apps keep a copy of your inventory on your device so they work without a signal. That copy is encrypted, and it is removed when you sign out. You can also turn on a Face ID / fingerprint lock and block screenshots in the app's settings.

6. Data Retention

We retain your account and inventory data for as long as your account is active. Assistant and connected-app data follow the periods in section 4. If you delete your account, we will delete or anonymize your personal information and inventory data within a reasonable period, except where we're required to retain it for legal or security reasons.

7. Your Choices & Rights

You can access, update, or delete the inventory data in your account at any time through the app itself. You can export a copy of your data from Settings in the web app, and you can delete your account and all of its data yourself, in the web app or the mobile app — see how to delete your account. You can also make either request by contacting us at the email below. Depending on where you live, you may have additional rights under laws such as the CCPA/CPRA (California) or GDPR (EU/UK) — contact us and we'll do our best to honor applicable requests.

8. Children's Privacy

The Service is not directed to children, and firearms ownership and use are adult activities in virtually every jurisdiction. We do not knowingly collect information from children under 13 (or the relevant minimum age in your jurisdiction). If you believe a child has provided us with personal information, contact us and we will delete it.

9. Cookies & Local Storage

We use essential cookies and browser storage needed to keep you signed in and to make the app work (for example, storing session tokens). The mobile apps store sign-in tokens in the device's secure keychain or keystore. We do not use third-party advertising or tracking cookies, and the mobile apps contain no advertising or analytics SDKs and do not use advertising identifiers or track you across other companies' apps or websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll take reasonable steps to notify you (for example, by email or an in-app notice) before the changes take effect.

11. Contact

Questions about this Privacy Policy, or want to exercise a data access or deletion request? Contact us at support@guncollector.app.